Mortgage Resources & Document Guide

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Document Checklist Down Payment Verification How to Get Your Bank Statements CRA Documents Explained Employment & Income Documents Property Documents Mortgage Glossary

Document Checklist

Gathering documents ahead of time makes the mortgage process smoother and faster. Below is what you'll typically need — but every situation is unique, so we may ask for more or fewer items depending on your circumstances.

Remember: We are more than happy to sit down and walk through every document with you in person. If anything on this list is unfamiliar or confusing, that's exactly what we're here for — it's one of the things that makes us the opposite of a bank.
GOVERNMENT OF CANADA
PHOTO ID
Required

Government-Issued Photo ID

Two pieces of identification, at least one with a photo. Examples include driver's licence, passport, or BC Services Card. Your name must match across all application documents.

BANK STATEMENT
90 DAYS HISTORY
Required

Bank Statements (90 Days)

Three months of complete, formal bank statements showing your down payment funds. These must be official statements from your financial institution (not screenshots). The statements must clearly show your name, account number, institution name, and all transactions. Lenders need to verify the source and history of your down payment.

CANADA REVENUE AGENCY
Notice of Assessment
Total Income: $XX,XXX
TAX YEAR 20XX
Required

CRA Notice of Assessment (NOA)

Your most recent Notice of Assessment confirms the income you reported on your tax return and whether you owe any taxes. It's issued by CRA after processing your return. Most lenders require the last two years. You can access it through your CRA My Account online, or request a copy by phone at 1-800-959-8281.

CANADA REVENUE AGENCY
T4 — Employment
Box 14: Employment Income
ISSUED BY EMPLOYER
Required

T4 — Statement of Remuneration Paid

Issued by your employer each February for the previous tax year, the T4 shows your total employment income, taxes deducted, CPP and EI contributions. Box 14 shows your gross employment income. If you have multiple employers, you'll need a T4 from each. Your employer provides this, and it's also available in CRA My Account.

CANADA REVENUE AGENCY
T4A — Other Income
Pension, Annuity, Other
VARIOUS SOURCES
Common

T4A — Statement of Pension, Retirement, Annuity & Other Income

The T4A covers income from pensions, retirement benefits, scholarships, commissions, self-employment, RESP educational assistance payments, and other sources not covered by a T4. You'll receive this from the payer — it's common for retirees, contractors, and those with pension income.

CANADA REVENUE AGENCY
Statement of Account
Balance: $0.00
ACCOUNT SUMMARY
Common

CRA Statement of Account

This shows your current balance with CRA — whether you owe money or have a credit. Lenders may request this to confirm you're in good standing with your taxes. A zero or credit balance is ideal. Available through CRA My Account under "Accounts and payments."

COMPANY LETTERHEAD
Position: ___________
Salary: $___________
Start Date: ________
SIGNED & DATED
Required

Employment Letter

A letter from your employer on company letterhead confirming your position/title, salary or hourly rate, employment start date, employment status (full-time, part-time, contract), and guaranteed hours. Must be signed and dated within 30 days of your application.

PAY STUB
Gross: $X,XXX.XX
Net: $X,XXX.XX
MOST RECENT
Required

Recent Pay Stubs

Your most recent pay stub showing year-to-date earnings, deductions, and net pay. This confirms your current income matches your employment letter. If you're paid bi-weekly, provide the most recent one or two stubs.

PURCHASE CONTRACT
Price: $XXX,XXX
Address: __________
Closing: __________
SIGNED BY ALL PARTIES
If Purchasing

Accepted Offer / Purchase Contract

The signed Contract of Purchase and Sale (or MLS listing if you're still looking). For pre-approvals, the MLS listing is sufficient. For a firm approval, we need the fully executed purchase agreement showing the price, address, completion date, subjects, and all signatures.

Down Payment Verification

Why 90 days? Lenders are required to verify the source of your down payment to comply with anti-money laundering regulations. They need to see that the funds have been in your account for at least 90 days, or if recently deposited, that there's a clear paper trail showing where the money came from (e.g., a gift letter from a family member, sale of another property, RRSP withdrawal, etc.).

Your bank statements must clearly show:

Your Full Name
Matching your ID and application
Account Number
Complete, unredacted
Institution Name
Bank logo or name visible
All Transactions
Full 90-day history

How to Get Your Bank Statements

Step-by-step instructions for downloading official PDF statements from Canada's major banks. You need 3 months of statements in PDF format — not screenshots.

🏦 RBC Royal Bank

  1. Log in to RBC Online Banking or the RBC Mobile app
  2. From the Accounts Summary page, select "Statements/Documents" (top right)
  3. Under "Your Documents," select "Account Documents"
  4. Choose your chequing/savings account from the dropdown
  5. Select each of the last 3 monthly statements and download as PDF

🏦 TD Canada Trust

  1. Log in to TD Online Banking (EasyWeb) or the TD app
  2. Click the "Accounts" link at the top
  3. Select your account number
  4. Click the "Statements & Notices" tab
  5. Choose each statement period and click "View Statement"
  6. Use the print icon → select "Save as PDF"

🏦 BMO (Bank of Montreal)

  1. Log in to BMO Online Banking or the BMO app
  2. Select the account you want statements for
  3. Click "View eStatement"
  4. Select the end date for each statement period
  5. Your statement will display — download or print to PDF

🏦 Scotiabank

  1. Log in to Scotia Online Banking or the Scotia app
  2. Select your bank account
  3. Click "Available Documents" or "eStatements"
  4. Make sure pop-ups are enabled in your browser
  5. View and download each monthly statement as PDF

🏦 CIBC

  1. Log in to CIBC Online Banking at cibc.com
  2. Click "eStatements" on the left side of the Home screen
  3. Select your bank account from the dropdown
  4. Click on each monthly statement to download as PDF
  5. If eStatements aren't available, go to Settings → Statement Preferences to switch from paper

🏦 National Bank of Canada

  1. Log in to National Bank Online Banking
  2. Navigate to your account
  3. Click one of the options under "Account statement/cheque"
  4. View the available documents and download as PDF
Tip: If you can't find your eStatements or they don't go back far enough, you can visit your bank branch and ask them to print official statements covering the last 90 days. There may be a small fee. Alternatively, call our office — we can help you figure out what's needed.

CRA Documents Explained

All of these are available through your CRA My Account online, or by calling CRA at 1-800-959-8281.

Notice of Assessment (NOA)

Issued after CRA processes your tax return. It confirms your total income, deductions, credits, and whether you have a balance owing or a refund. This is the single most important CRA document for your mortgage application. You typically need the last two years.

Where to find it: CRA My Account → Tax Returns → Notice of Assessment

T4 — Statement of Remuneration Paid

Your employer issues this each year by the end of February. It reports your total employment income (Box 14), income tax deducted, CPP contributions, and EI premiums. If you changed jobs during the year, you'll receive a T4 from each employer.

Where to find it: CRA My Account → Tax Information Slips → T4, or from your employer directly

T4A — Statement of Pension, Retirement, Annuity & Other Income

Covers pension income, retirement allowances, annuities, commissions, self-employment income, RESP educational assistance payments, scholarships, and other non-employment income. If you're retired, this is likely your primary income document. Also common for subcontractors and commission earners.

Where to find it: CRA My Account → Tax Information Slips → T4A

T1 General — Income Tax and Benefit Return

This is your actual filed tax return — the full document you (or your accountant) submitted to CRA. Lenders may request this for self-employed borrowers to verify income details that go beyond the NOA. If your accountant prepared it, they should have a copy.

Where to find it: CRA My Account → Tax Returns → View Return, or from your accountant

CRA Statement of Account

Shows your current balance with CRA — any taxes owed, payments made, and credits. Lenders want to see that you don't have outstanding tax debt. A balance of $0.00 or a credit balance is ideal.

Where to find it: CRA My Account → Accounts and Payments → Account Balance and Statement of Account

Mortgage Glossary

Common mortgage terms explained in plain language.

Adjustable Rate Mortgage (ARM)
A variable-rate mortgage where payments change immediately when the lender's prime rate changes. Compare with a standard variable-rate mortgage where the payment stays fixed but the interest/principal split changes.
Amortization
The total length of time it takes to pay off your mortgage in full. In Canada, common amortization periods are 25 or 30 years, though your mortgage term (see below) is usually shorter.
Appraisal
A professional assessment of a property's market value, conducted by a licensed appraiser. Lenders often require an appraisal to confirm the home is worth the purchase price before approving a mortgage.
Blended Payment
A mortgage payment that combines principal and interest into a single fixed amount. Most Canadian mortgages use blended payments — the proportion of principal vs. interest shifts over time.
Bridge Financing
A short-term loan that "bridges" the gap when your new home closes before you've received the proceeds from selling your current home. Typically arranged for a few days to a few weeks.
Closed Mortgage
A mortgage that restricts or penalizes prepayments beyond the allowed annual amount (typically 10-20% of the original balance). Closed mortgages usually have lower interest rates than open mortgages.
Collateral Charge
A type of mortgage registration that allows the lender to secure additional borrowing (like a HELOC) under the same charge. Common with major banks. Can make it harder to switch lenders at renewal without re-registering.
Conventional Mortgage
A mortgage where the borrower's down payment is 20% or more of the purchase price. No mortgage default insurance is required.
Debt Service Ratios
Two ratios lenders use to determine how much you can borrow. GDS (Gross Debt Service) measures housing costs as a percentage of income. TDS (Total Debt Service) measures all debt payments including housing. Maximum GDS is typically 39%, TDS 44%.
Debt Service Ratios (GDS / TDS)
GDS (Gross Debt Service): The percentage of your gross income needed to cover housing costs (mortgage, taxes, heating, 50% of condo fees). Typically must be under 39%. TDS (Total Debt Service): Adds all other debt payments. Typically must be under 44%.
Mortgage Default Insurance
Required when the down payment is less than 20% of the purchase price. Protects the lender (not the borrower) against default. Three providers operate in Canada: CMHC (Canada Mortgage and Housing Corporation), a federal crown corporation; and two private companies, Sagen (formerly Genworth) and Canada Guaranty. All three charge identical premium rates. Not available for properties over $1.5 million.
Equity
The difference between your home's market value and the amount you owe on your mortgage. If your home is worth $800,000 and you owe $400,000, you have $400,000 in equity.
First-Time Home Buyer GST Rebate (Bill C-4)
Effective March 2026, first-time buyers of newly constructed homes pay no GST on homes up to $1,000,000. Partial rebate for homes $1M–$1.5M, up to $50,000 in savings. Applies to purchase agreements signed on or after May 27, 2025. Does not apply to resale homes.
Fixed Rate Mortgage
A mortgage where the interest rate stays the same for the entire term. Your payment amount is predictable. In Canada, fixed rates are compounded semi-annually by law.
GDS (Gross Debt Service Ratio)
Your total monthly housing costs (mortgage payment, property taxes, heat, and 50% of condo fees if applicable) divided by your gross monthly income. Lenders typically require GDS below 39%.
HELOC (Home Equity Line of Credit)
A revolving credit facility secured against your home equity. You can borrow, repay, and borrow again up to your credit limit. Interest rates are typically variable. Requires at least 20% equity.
High-Ratio Mortgage
A mortgage where the down payment is less than 20% of the purchase price. Requires mortgage default insurance (from CMHC, Sagen, or Canada Guaranty).
Interest Rate Differential (IRD)
A prepayment penalty calculation used by lenders for fixed-rate mortgages. It's based on the difference between your current rate and the lender's current rate for a term matching your remaining term. Can be very expensive — always ask about this before signing.
Loan-to-Value (LTV)
The mortgage amount expressed as a percentage of the property value. For example, a $400,000 mortgage on a $500,000 home = 80% LTV. Lower LTV means less risk to the lender.
Lump Sum Payment
An extra payment made against your mortgage principal, beyond your regular payments. Most mortgages allow annual lump sum payments of 10-20% of the original balance without penalty.
Maturity Date
The date your current mortgage term ends. At maturity, you renew your mortgage (potentially with a new rate and term), pay it off, or switch to a different lender.
Mortgage Broker
A licensed professional who shops multiple lenders on your behalf to find the mortgage product best suited to your needs. Unlike a bank employee, a broker is not tied to a single institution. Broker services are free to the borrower — the lender pays the broker's commission.
Mortgage Default Insurance
Insurance that protects the lender (not you) in case you default on your mortgage. Required when your down payment is less than 20%. Provided by CMHC, Sagen, or Canada Guaranty at identical rates. The premium is typically added to your mortgage balance.
Open Mortgage
A mortgage that can be paid off in full at any time without penalty. Interest rates are typically higher than closed mortgages. Useful if you plan to sell soon or expect a large sum of money.
Portability
The ability to transfer your existing mortgage (with its current rate and terms) to a new property when you move. Not all mortgages are portable, and conditions apply.
Portable Mortgage
A mortgage feature that lets you transfer your existing mortgage (rate and terms) to a new property when you move, without paying a penalty. Not all mortgages are portable.
Pre-Approval
A conditional commitment from a lender for a specific mortgage amount at a specific rate, usually held for 90-120 days. Shows sellers you're a serious buyer. Based on a preliminary review of your finances — not a guarantee of final approval.
Prepayment Penalty
A fee charged by the lender if you pay off your mortgage before the term ends. For variable-rate mortgages, typically 3 months' interest. For fixed-rate mortgages, the greater of 3 months' interest or the Interest Rate Differential (IRD).
Prepayment Privilege
The amount you're allowed to pay above your regular mortgage payment each year without penalty. Typically 10-20% of the original mortgage balance annually. A key feature to compare when shopping for a mortgage.
Prepayment Privileges
The amount you're allowed to prepay each year without penalty. Typically 10-20% of the original mortgage balance as a lump sum, plus the ability to increase regular payments by 10-20%.
Prime Rate
The interest rate Canadian banks charge their most creditworthy borrowers. Variable mortgage rates are typically expressed as "prime minus X%" or "prime plus X%." The prime rate moves in response to the Bank of Canada's policy rate.
Principal
The amount of money you actually borrowed, not including interest. Each mortgage payment includes a portion that goes toward reducing your principal and a portion that pays interest.
Refinance
Replacing your existing mortgage with a new one, typically to access equity, consolidate debt, or get better terms. You may pay a penalty to break your current mortgage early.
Reverse Mortgage
A loan for homeowners aged 55+ that allows you to access up to 55% of your home's equity without making regular payments. The loan is repaid when you move, sell, or pass away.
Standard Charge
A type of mortgage registration where the charge is registered for the exact mortgage amount. Easier to switch lenders at renewal. Most mortgage brokers prefer this for flexibility.
Stress Test
A federal requirement that borrowers must qualify at a rate higher than their contract rate — specifically the greater of their contract rate + 2%, or the benchmark floor rate (currently 5.25%). Applies to all mortgages, insured and uninsured.
TDS (Total Debt Service Ratio)
Your total monthly debt obligations (housing costs plus all other debts — car loans, credit card minimums, lines of credit, support payments) divided by your gross monthly income. Lenders typically require TDS below 44%.
Term
The length of time your mortgage contract (rate and conditions) is in effect. Common terms are 1-5 years. At the end of your term, you renew, renegotiate, or pay off the balance. Not to be confused with amortization.
Title Insurance
Insurance that protects against problems with the legal ownership of your property — such as fraud, encroachments, unpaid property taxes, or errors in public records. Required by most lenders at closing.
Variable Rate Mortgage
A mortgage where the interest rate fluctuates with the lender's prime rate. Payments may stay fixed (with the principal/interest split changing) or adjust with rate changes. In Canada, variable rates are compounded monthly.

Questions About Any of This?

We are more than happy to sit down and walk through every document, every term, and every step of the process with you in person. That's the opposite of a bank — and exactly why we're here.

Contact Us or call 250.388.9473